Please fill out the form below if you have a move-out reservation.
* Deadline for move-out reservation: until 16:00 on the business day before the move-out date
For appointments outside regular hours or no-appointment moves, an additional fee of ¥5,000 per move (including tax) will be charged on the day.
*The standard removal fee is ¥1,300 per item (tax included).
Please bring the import permit and D/O (Delivery Order) when moving out.
For inspection and content verification, please contact the warehouse separately after making a reservation for cargo removal.
*For storage and inspection fees, please contact each warehouse. TEL: 080-7096-5500 / 050-6883-9855
Bonded Warehouse Code: 1CW06 (Isewan Shipping World Distribution Center)
SCAC code: IKK1
Reception: Platform 27
Excluding Saturdays and Sundays 9:00~18:00 TEL.03-5826-4810
FAX.03-5826-4820
For inquiries regarding purchases or returns by individual customers, please contact the store or website where the purchase was made.